A Frontier Airlines passenger was refused boarding on her return flight due to the presence of a parrot which was serving as ...

American Airlines had a higher complaint rate, with six complaints per 100,000 passengers, while United Airlines recorded ...

Frontier Airlines is going with Italian seat maker Geven for its new first-class seats that are set to start joining its ...

Frontier Airlines ... flight," Southwest customer Howie Baker told CBS Colorado. "So whichever one is going to be cheaper and first is the one that we'll choose." Budget airlines like Southwest ...

Travelers flying with Frontier Airlines can cross one extra fee off ... announced that it may make the deal permanent depending on customer response. “At the end of the day, travelers just ...

Frontier Airlines is offering a complimentary checked ... The airline said it may make the deal permanent depending on customer response. “At the end of the day, travelers just want to be ...

It's a shift that changes the Southwest customer experience just as ... but the structure itself seems very much the same as Frontier's. Until Southwest issues pricing models, it's impossible ...

Frontier Airlines unveiled sweeping changes to its product and customer service offerings, a shift the low-cost carrier has dubbed “The New Frontier.” As part of the changes, Frontier announced the ...

The moves by Frontier (ULCC) are part of a strategy to position itself as a customer-centric alternative, inviting travelers to "divorce" their old airlines and experience a fresh start with more ...

Frontier's move comes after Southwest Airlines, long known for its customer-friendly policies and affordable fares, announced changes to its baggage and fare structure to appeal to a broader range ...