National Grid ordered to fix "severe billing errors" affecting thousands of Massachusetts ...
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
DPU penalizes National Grid for billing errors that impacted thousands
The state's Department of Public Utilities (DPU) is taking action against National Grid.
National Grid ordered to fix "severe billing errors" in Massachusetts
The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.
Massachusetts DPU slaps National Grid over 'severe billing errors'
In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...
After billing meltdown, frustrated customers say National Grid not complying with ...
Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...
35K National Grid customers off the hook on some bills
The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.
If your National Grid gas bills were delayed this winter, you’ll pay for only two months
The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...
The Providence Journal28 天
RI ratepayers to get $8 million in National Grid billing scandal settlement. What to know.
Rhode Island Energy will pay nearly $8 million to compensate ratepayers for a billing scheme that occurred under National Grid, the previous owner. National Grid intentionally misfiled invoices in ...