The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in its customer billing system. That means many will see those charges waived.

In trading on Monday, shares of National Grid plc (Symbol: NGG) crossed below their 200 day moving average of $63.14, changing hands as low as $62.45 per share. National Grid plc shares are ...

I SHOWED YOU MONDAY NIGHT HOW THOUSANDS OF NATIONAL GRID CUSTOMERS SAY THE COMPANY WENT ALL WINTER WITHOUT SENDING THEM A SINGLE BILL, AND IT WASN’T FOR LACK OF TRYING ON THE CUSTOMER’S PART.

National Grid’s problems began in November, “due to a deficiency in its customer billing system related to the ‘crossover’ from off-peak to peak rates on November 1,” the letter said.

Residents packed a Utilities Committee meeting Tuesday at City Hall to voice outrage over spiking gas bills and delivery ...