In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

National Grid electric customers may soon see millions returned to them after Massachusetts regulators penalized National Grid for a slew of customer complaints. A spokesperson for the Department of ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

In a letter, they said that National Grid hasn’t sent bills to an upwards of 35,000 of its customers since as far back as October. The problem was heightened by National Grid’s failure to ...

CRACK DOWN. BEN IS BACK WITH AN UPDATE. BEN MARIA. ON MONDAY, THE MASSACHUSETTS DEPARTMENT OF PUBLIC UTILITIES ORDERED NATIONAL GRID RIGHT HERE NOT TO COLLECT ON CHARGES OLDER THAN 60 DAYS IF IT ...

More than 35,000 Massachusetts customers of National Grid can breathe a sigh of relief. The company failed to send timely bills to the tens of thousands of customers this winter due to an issue in ...

The 35,000 National Grid gas customers in Massachusetts who did not receive timely bills during the winter — or, in some cases, got no bill at all — will get a substantial break in what they ...

Maura Healey announced a new statewide “energy affordability agenda” that she said would help lower bills for Massachusetts ... Eversource and National Grid, said they support efforts to ...