The state is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts.

In a letter Monday, the state Department of Public Utilities scolded National Grid for failing to bill 35,000 customers ...

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state ...

A spokesperson for the Department of Public Utilities told Boston 25 News that National Grid has proposed to pay back $15 ...

Questions about thousands of customers, who went months without bills from National Grid this winter, got Massachusetts state regulators to crack down.

The Mass. Department of Public Utilities has ordered National Grid to charge for only two months if customers went longer ...

The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

The problem was heightened by National Grid’s failure to report it to the DPU after it came to light in November. Now, they ...

National Grid plc stands out for stability and inflation resilience amid rising electrification needs. Click here to read an ...

A first-of-its-kind “vehicle-to-everything” pilot is giving out 100 free chargers to test how EVs can earn money for sending ...