The state's Department of Public Utilities (DPU) is taking action against National Grid.

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

BEN YOUR REPORTING. GETTING MORE RESULTS TONIGHT? YEAH. ED MARIA. WE STARTED PUSHING FOR ANSWERS AFTER VIEWER AFTER VIEWER TOLD US THEY WEREN’T GETTING BILLS AND THEY WERE WORRIED THEY’D GET ...

is taking action against National Grid. The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands of customers, according to NBC Boston.

The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands ... In a letter, they said that National Grid hasn’t sent bills to an ...