WE INVITE ALL OF YOU TO SEND YOUR STORY IDE National Grid -- the state's largest gas utility -- is being hit with millions of dollars in penalties from Massachusetts for "systemic" and ...

In a letter, they said that National Grid hasn’t sent bills to an upwards of 35,000 of its customers since as far back as October. The problem was heightened by National Grid’s failure to ...

The Department of Public Utilities is ordering National Grid to fix "severe billing errors" affecting thousands of its gas customers in Massachusetts. The agency says about 35,000 gas customers ...

DPU also faulted National Grid for not notifying state regulators right away when it stopped billing thousands of customers last fall. "Apart from the utter failure to perform the routine utility ...